Privacy Policy

Privacy Policy: Whenevr Ltd
Last Updated: 9th March 2026

At Whenevr Ltd, we are committed to protecting the privacy and security of our clients and website visitors. This policy explains how we handle your personal data in compliance with the UK GDPR and the Data Protection Act 2018.

  1. Important Information & Who We Are

Whenevr Ltd is the data controller responsible for your personal data.

Website: whenevr.studio

Email: hello@whenevr.studio

Registered Office: 27 Old Gloucester St, Holborn, London, England, WC1N 3AX

  1. The Data We Collect

We may collect and process the following categories of personal data:

Identity Data: Name, username, and business entity details.

Contact Data: Email address, billing address, and telephone numbers.

Financial Data: Payment card details (processed securely via Stripe; we do not store your full card details).

Transaction Data: Details about payments and the creative services you have subscribed to.

Technical Data: IP address, browser type, and location data when you visit our website.

Content Data: Information, briefs, and assets you upload to your Personal Notion Board.

  1. How We Use Your Data (Legal Basis)

We only use your data when the law allows us to. Most commonly, we use it for:

Performance of a Contract: To manage your subscription and deliver creative production.

Legitimate Interests: To improve our services, handle customer support, and prevent fraud.

Legal Obligation: To comply with UK tax and accounting laws (HMRC).

  1. Third-Party Processors

To provide our subscription model, we share data with trusted service providers who act as data processors:

Payment Processing: Stripe (PCI-DSS compliant).

Workflow Management: Notion (where your creative briefs and project boards are hosted).

Communication: Slack or Google Workspace.

Cloud Storage: Adobe Creative Cloud or Google Drive.

  1. International Data Transfers

While we are based in the UK, some of our processors (like Notion and Stripe) are based in the USA. We ensure that any data transferred outside the UK is protected by Standard Contractual Clauses (SCCs) or other legally recognised safeguards approved by the UK Information Commissioner’s Office (ICO).

  1. Data Retention

We keep your identity and transaction data for six years after you cease being a client to comply with UK legal and tax requirements. Creative assets may be retained in our archives for the duration of your usage licence or as specified in our Master Terms.

  1. Your Legal Rights

Under the UK GDPR, you have the right to:

Access your data.

Rectify incorrect data.

Erase your data (the "right to be forgotten"), subject to legal retention requirements.

Object to direct marketing.

  1. Cookies

We use essential cookies to keep you logged in and analytical cookies to see how visitors interact with whenevr.studio. You can manage your cookie preferences through your browser settings.

  1. Contact & Complaints

If you have questions about this policy, please contact us at hello@whenevr.studio. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk).

Privacy Policy: Whenevr Ltd
Last Updated: 9th March 2026

At Whenevr Ltd, we are committed to protecting the privacy and security of our clients and website visitors. This policy explains how we handle your personal data in compliance with the UK GDPR and the Data Protection Act 2018.

  1. Important Information & Who We Are

Whenevr Ltd is the data controller responsible for your personal data.

Website: whenevr.studio

Email: hello@whenevr.studio

Registered Office: 27 Old Gloucester St, Holborn, London, England, WC1N 3AX

  1. The Data We Collect

We may collect and process the following categories of personal data:

Identity Data: Name, username, and business entity details.

Contact Data: Email address, billing address, and telephone numbers.

Financial Data: Payment card details (processed securely via Stripe; we do not store your full card details).

Transaction Data: Details about payments and the creative services you have subscribed to.

Technical Data: IP address, browser type, and location data when you visit our website.

Content Data: Information, briefs, and assets you upload to your Personal Notion Board.

  1. How We Use Your Data (Legal Basis)

We only use your data when the law allows us to. Most commonly, we use it for:

Performance of a Contract: To manage your subscription and deliver creative production.

Legitimate Interests: To improve our services, handle customer support, and prevent fraud.

Legal Obligation: To comply with UK tax and accounting laws (HMRC).

  1. Third-Party Processors

To provide our subscription model, we share data with trusted service providers who act as data processors:

Payment Processing: Stripe (PCI-DSS compliant).

Workflow Management: Notion (where your creative briefs and project boards are hosted).

Communication: Slack or Google Workspace.

Cloud Storage: Adobe Creative Cloud or Google Drive.

  1. International Data Transfers

While we are based in the UK, some of our processors (like Notion and Stripe) are based in the USA. We ensure that any data transferred outside the UK is protected by Standard Contractual Clauses (SCCs) or other legally recognised safeguards approved by the UK Information Commissioner’s Office (ICO).

  1. Data Retention

We keep your identity and transaction data for six years after you cease being a client to comply with UK legal and tax requirements. Creative assets may be retained in our archives for the duration of your usage licence or as specified in our Master Terms.

  1. Your Legal Rights

Under the UK GDPR, you have the right to:

Access your data.

Rectify incorrect data.

Erase your data (the "right to be forgotten"), subject to legal retention requirements.

Object to direct marketing.

  1. Cookies

We use essential cookies to keep you logged in and analytical cookies to see how visitors interact with whenevr.studio. You can manage your cookie preferences through your browser settings.

  1. Contact & Complaints

If you have questions about this policy, please contact us at hello@whenevr.studio. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk).